Privacy Policy
Effective Date: January 1, 2024
1. Introduction
Noēsiss AI Consulting ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consulting services.
2. Information We Collect
2.1 Personal Information You Provide
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company size, industry sector, business challenges
- Communication Data: Contents of emails or messages you send us
- Project Information: Details about your AI needs and business requirements
2.2 Information Automatically Collected
- Device and Usage Data: IP address, browser type, operating system
- Website Analytics: Pages visited, time spent on pages, referring websites
- Cookies: Session cookies for website functionality
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our consulting services
- To respond to your inquiries and communicate about our services
- To send relevant information about AI consulting and industry updates
- To analyze website usage and improve user experience
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Legitimate Interest: To operate our business and provide consulting services
- Consent: When you explicitly agree to receive marketing communications
- Contract: To fulfill our consulting agreements with you
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in our operations (hosting, analytics, email services)
- Professional advisors (lawyers, accountants) when necessary
- Authorities when required by law
- Business partners with your explicit consent
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typically, we retain client data for 7 years after the last interaction for tax and legal compliance purposes.
7. Your Rights Under GDPR
If you are in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
9. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Cookies
We use essential cookies for website functionality and analytics cookies to understand website usage. You can control cookie settings through your browser preferences.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
13. Contact Information